❓ Frequently Asked Questions (FAQs)
Answers to Your Most Common Questions
Welcome to the Future Chemicals Ltd FAQ page. Whether you’re a first-time buyer or a returning client, this section answers our most frequently asked questions about products, payments, shipping, and more.
🔬 Products & Purity
Q: Are your chemicals lab-grade or industrial-grade?
A: We supply both lab-grade and industrial-grade chemicals, clearly labeled by classification. Every product comes with a Certificate of Analysis (CoA) and Material Safety Data Sheet (MSDS) upon request.
Q: What is Caluanie Muelear Oxidize used for?
A: Caluanie Muelear Oxidize is commonly used in heavy metal processing, chemical crushing, and industrial applications. It is not for human use or medicinal purposes.
Q: Do you offer Red Liquid Mercury?
A: Yes, we offer Red Liquid Mercury ≥99.999% purity, packaged in secure containers. Full documentation and shipping support are provided.
💳 Payment & Pricing
Q: What payment methods do you accept?
A: We accept:
- Bank Wire Transfer (SWIFT/IBAN)
- Bitcoin (BTC)
- USDT (TRC20 / ERC20)
- Western Union / MoneyGram
Q: Do you offer discounts for cryptocurrency payments?
A: Yes! We offer a 10% discount on all orders paid via Bitcoin or USDT.
Q: Are there hidden fees?
A: No. All pricing is transparent. Shipping is calculated as 14% of your total order value, shown clearly before payment.
📦 Shipping & Delivery
Q: Do you ship internationally?
A: Yes, we ship worldwide using trusted carriers such as DHL, FedEx, Aramex, and Royal Mail.
Q: How long does delivery take?
A: Delivery depends on your region:
- UK: 1–3 days
- EU: 3–5 days
- USA: 4–6 days
- Asia, Africa, South America: 5–12 days
Q: Will I receive tracking information?
A: Yes. Once your order ships, we will email you a tracking number and estimated delivery time.
🛡️ Safety & Legality
Q: Is it legal to buy chemicals from your website?
A: It is the buyer’s responsibility to ensure compliance with local import laws. We provide full documentation, but recommend verifying legality in your country before placing an order.
Q: Are your shipments discreet?
A: Absolutely. All shipments are packed in plain, unbranded packaging with no external labels revealing contents.
🔁 Returns & Refunds
Q: Can I return or exchange an item?
A: Returns are only accepted if:
- The item was damaged, incorrect, or defective
- You notify us within 3 days of receiving the order
See our full Refund & Returns Policy for more details.
📝 Orders & Support
Q: How do I place an order?
A: You can order via our website, email us directly at buychems@futurechemicalsltd.com, or contact us via WhatsApp for fast ordering and quotes.
Q: Can I request a custom product or bulk order?
A: Yes! We welcome custom chemical requests and offer bulk pricing for qualified clients.
📬 Still Have Questions?
We’re always here to help. Reach out directly:
📧 buychems@futurechemicalsltd.com
📞 +44 7520 673443
🌐 www.futurechemicalsltd.com
Future Chemicals Ltd
Trusted. Tested. Delivered Worldwide.